It’s been a busy two weeks with new starts, refresher training on site and more, plus other meeting away from the office and I’ve not made time to post here on the Blog. But, today I’ve been working with an existing user who’d forgotten about this clever little feature in GetBookedUp, it’s simple yet very effective, could you use this too? Just click to watch the video…
That’s all folks!
Just over a month ago I mentioned this and now after further testing and tweaking it’s available and ready to go, the final tutorials will go live over the next few days but it’s pretty self explanatory how it works from the video below.
It’s something we’ve been using for a while now, but it was always a little bit of faffing around to do and often got missed if the phones were busy. As it is such a successful marketing technique we’ve decided to automate it as a specific new tool in GetBookedUp. It’s in the Business Builder, Turbo-Charged AND the one time only fee Professional+ Edition too. Plus, if you’re an existing user, it’s also available as a free update.
Basically, we send an email or text to everyone on the database who lives on the same street as the person we have just booked a quote or job appointment for. Why? Because this does a couple of things. Firstly it lets people know you’re in the area, so if they need anything you can call at the same time, which saves you fuel, time and marketing costs. Secondly it lets people know you’re in the area! Always in the area! which has a drip, drip effect and builds your reputation as THE Carpet Cleaner in the area.
This isn’t rocket science, it’s just a way to drip, drip market your existing clients, cementing the fact that you are the local cleaner and at the same time reducing your fuel, travel time and marketing costs. As I said, we’ve done this for some time now, and we thought it was time to automate the process in GetBookedUp now we’ve proven it works. It may only be that you have one or two other clients in the street, but this is a virtually free method of keeping in touch with them which, and I’ll say it again, cements you as THE cleaner in the neighbourhood.
If you tie this in with always doing at least a ‘5 around’ leaflet drop, or better still a small notepad drop (more about this idea another day), and you’re perceived as always in the area so you must be popular in the area. This works amazing in the higher end areas too, where it’s virtually impossible to break into without a word of mouth recommendation. People start talking when they keep seeing you in the area and the recommendations flow.
Take a look at the video to see how easy it is to use, we even include the templates for you…
I’ve been working with a new user today who was looking to buy the Business Builder Edition in a few months and is starting with the Professional+ Edition today. They do a lot of referral marketing and referral work and loved the tools that are in the Business Builder & Turbo Charged Editions. As they are starting with the Professional+ Edition they were concerned they wouldn’t be able to record all the referral information, as they couldn’t see that tool on the website description. Sorry about that, the referral tracking tools DO work in the Professional+ Edition, it’s just the clever automated marketing tools that are restricted in that Edition.
A brief video to show you what I mean…
Hope that helps,
Hi, just another quick tip I thought I’d share after working with a new Business Builder Edition User today. They asked if there was a way to record when clients had moved, well of course there is…
It’s a feature called “Moved On” and available in the Business Builder and Turbo Charged Editions. The easiest way to demonstrate it was to do a quick video…
If you have any queries about what GetBookedUp can do, be you a user or even if you’re just interested at this stage, just call and we’ll see if we can do what you’re after. If we can’t already we’ll add it to the wish list and it may be added in the future, just like some of the other ‘little touches’ users have requested and we’ve added.
Just a quick tip today.
I’ve been working with several users today and it’s amazing how many of the ‘little touches’ people forget are there in the GetBookedUp software. One today was the easy way to go directly to the actual appointment in the diary screen from the client Contact Log. Just double click on the appointment and get taken straight to the booking, already selected and ready to edit, change, print, move, whatever you need to do. All from a double click in the contact log. See how easy it it here…
That’s all for now, just a quick tip.
Watch this space though, another announcement about additional features in the Professional+ Edition coming soon. If you can’t wait, just call and ask to see a no obligation demonstration, we think you’ll like it, our existing users do.